- #Ontario building code accessibility standards how to
- #Ontario building code accessibility standards registration
Canadian Hearing Services ( CHS) offers specialized services to support the deaf and hard of hearing with their employment goals.Canadian National Institute for the Blind ( CNIB) offers a suite of programs to support job seekers and employers looking to support individuals affected by blindness.You can also find training and job opportunities through other organizations and services: Service providers can help you with your career planning, interviews and job preparation. Set up an appointment with a counsellor to find out if you’re eligible and get matched with a service provider. The Supported Employment program helps people with disabilities gain job readiness and employment opportunities, while also matching employers with the skilled workers they need The Ontario Employment Assistance Services partners with organizations to deliver employment services, including career planning, assessments and counselling, to people who self-identify as having a disability and who are looking for work. Employment programs and services Employment OntarioĮmployment Ontario offers programs and services that help support job seekers and workers of all abilities with: Read more about the accessible employment standard.
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Once you’re hired, the organization must provide you with emergency information in a format you can use.
#Ontario building code accessibility standards registration
vehicle registration and driver-identification must appear in an accessible format.your guide dog/service animal must be allowed to ride in the taxi with you.you must be charged the same rate as someone without a disability.your guide dog/service animal must be allowed to ride with you.specialized transit services should be available during the same hours and on the same days as other public transit.announcements should be made for every destination point or stop.event information, when you request it in advance.for example, when an elevator, accessible washroom or ramp are out of service.The formats include:Ī range of information must be provided to you in an accessible format, including: You have the right to get information from an organization in a format you can use.
#Ontario building code accessibility standards how to
how to contact you should they have any questionsįind out how to make customer service accessible.if necessary, provide your feedback in writing and explain:.explain the purpose of your feedback is to prevent the same problem from happening again.tell them you would like to comment on your accessibility experience using their feedback process.contact the organization and ask for the person in charge.If you feel you haven’t received accessible customer service: Information about the feedback process must be readily available to the public. Organizations must also let people know how they will respond to feedback and take action on complaints.
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That way, people can give feedback on how the organization provides goods, services or facilities to customers with disabilities. Under the AODA, organizations with one or more employees must have a process to receive feedback. You can also give feedback through accessible surveys or comment forms. You can have your support person with you at all times.
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Staff must be trained in providing accessible customer service. Customer serviceĪs a person with a disability, organizations must provide you with the right customer service so you can access their goods, services or facilities. These standards are part of the Accessibility for Ontarians with Disabilities Act( AODA). Ontario’s accessibility standards help businesses and organizations to identify and remove barriers to improve accessibility in five areas: